Contact information

Get in Touch

We’re here to help. Whether you have a question about your order, a product inquiry, or need assistance with a return, our team is ready to assist you.

Email: support@marsruler.com
Response Time: We typically respond within 1–2 business days (Monday–Friday)
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM PST

Before You Reach Out

You may find a quick answer in our:

• FAQ — answers to our most common questions
• Shipping Policy — processing and delivery timeframes
• Refund Policy — how to initiate a return

How to Contact Us

Please send us an email at support@marsruler.com with:

• Your order number (if applicable)
• A brief description of your question or concern
• Any relevant photos (for damaged or incorrect items)

We are committed to resolving all inquiries promptly and professionally.