Contact Us
Get in Touch
We’re here to help. Whether you have a question about your order, a product inquiry, or need assistance with a return, our team is ready to assist you.
Email: support@marsruler.com
Response Time: We typically respond within 1–2 business days (Monday–Friday)
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM PST
Before You Reach Out
You may find a quick answer in our:
- FAQ — answers to our most common questions
- Shipping Policy — processing and delivery timeframes
- Refund Policy — how to initiate a return
How to Contact Us
Please send us an email at support@marsruler.com with:
- Your order number (if applicable)
- A brief description of your question or concern
- Any relevant photos (for damaged or incorrect items)
We are committed to resolving all inquiries promptly and professionally.